Harry Reid International Airport is committed to ensuring every passenger enjoys a comfortable and convenient airport experience. Below you’ll find detailed information on the special assistance services available to travelers.
Call: 702-261-5770 Email: Contact us
If the response does not adequately resolve the matter, a grievance can be filed in accordance with the procedures below.
If you need assistance or an accommodation once you are at the airport contact any of the following:
A representative from your airline.
Wheelchair service providers: 702-261-PUSH (7874).
Department of Aviation Passenger Services staff working in the airport terminals; reach them by phone at 702-261-5211.
For other ADA issues or concerns: Contact the ADA/Section 504 Coordinator at 702-261-5770
TSA Security Screening Questions for Disabilities and Medical Conditions Visit TSA website
Wheelchair services are provided free of charge by Prospect, G2 Secure Staff and Maximus Global Services. Arrangements for service should be made in advance through your airline, but guests in the airport may call 702-261-PUSH (7874) or dial 7874 from any white courtesy phone for assistance.
The Hidden Disabilities Sunflower is a simple tool for travelers to voluntarily share that they have a disability or condition that may not be immediately apparent and that they may need a helping hand, understanding, or more time navigating the airport.
Gender neutral restrooms are available for passengers with special needs; all restrooms throughout both terminals are equally accessible to each traveler.
Visual paging is available upon request 24/7. Visual pages are displayed on the Flight Information Display Screens (FIDS). For assistance, dial "0" on any white courtesy phone or call 702-261-5211.
LAS has partnered with Aira, a subscription-based program designed to help passengers who are visually impared. Using a pair of video-equipped smart glasses and a touch of a button through the app, users are connected to a trained agent who can see the individual's surroundings and guide them to their desired end location. In a fast-paced environment such as an airport, Aira allows visually impaired passengers to act in real-time more independently. Smart glasses not sold at the airport. For more information and to download the app, visit aira.io/aira-explorer-app.
Aira ASL is an on-demand app that makes communication smoother and more efficient between the Deaf and hard of hearing community and the hearing. Individuals can use the app to immediately get connected to a video call with an agent trained in sign language to help passengers communicate with airport staff. For more information and to download the app, visit aira.io/aira-asl-app.
MagnusCards, a free app designed for individuals who have autism or other cognitive special needs, offers "decks" of cards with detailed step-by-step instructions for everyday activities. The cards are presented in a game-like mode to help decrease stress and increase a sense of independence. MagnusCards provide step-by-step guidance for standard airport procedures such as checking in, security screening, finding a restroom, boarding an airplane, or getting your bags. Download the app.